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FREQUENTLY ASKED QUESTIONS
The Audio Return Channel (ARC) introduced with HDMI 1.4 function in AV receivers in general supports the same formats that are traditionally send through S/P-DIF interfaces (optical or coaxial connect...
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Please find below the changelogs for the HEOS app and firmware: 05/12/2019 (U21.3) For selected models only HEOS iOS App (1.520.320) HEOS Android App / Kindle Fire App (1.520.330) HEOS fi
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Beside the possibility of the HEOS AVR to directly power passive surround speakers connected to the speaker terminals on the back of the unit, you may use HEOS speakers or the HEOS Amp and configure&#...
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Currently, Apple Music is not available as a music service with the HEOS app. However, there is an easy way to listen to Apple Music on one HEOS device or a group of several HEOS devices. This just re...
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The " Auto Low Latency Mode " (ALLM) is a new HDMI feature defined in HDMI 2.1 that allows a source (e.g. an gaming console such as the XBox One S or XBox One X) to direct all compatible componen...
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If your Spotify Connect compatible unit is not shown in the Connect tab of the Spotify app, please check the following: - Ensure that all other network functions (Internet radio, DLNA streaming)...
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Currently, all our HDR (High Dynamic Range) capable AVRs or soundbars support HDR10 pass-through. HDR10 content is therefore compatible out of the box with:
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When the Audio is behind the video please check your TV settings does not have any audio delay applied to the external audio outputs. Reduce the delay or even set to "0" (no delay). If your video is b...
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If you are experiencing the following when playing back video from your 4K Apple TV through your AVR: The TV does not allow the picture quality to be set to 4K HDR The TV detects the signal...
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